Grievance Redressal Mechanism
Name: Shri Subramani S. Mudaliar, Income-tax Officer (Public Grievances & Tax Payer Services), Ahmedabad;
O/o Principal Chief Commissioner of Income-tax, Gujarat, Room No. 39, Ground Floor, Aayakar Bhavan, Ashram Road, Ahmedabad-380009
| Land Line Number |
: |
(079) 29695093 |
| Email ID |
: |
Ahmedabad.tcc@incometax.gov.in |
| Mechanism of filing & redressal of on-line grievance |
: |
The grievances with regard to refund, appeal effect, rectification and Permanent Account Number related issues, can be uploaded in the online grievance portals viz.
e-Nivaran (https://www.incometax.gov.in/iec/foportal/) and CPGRAMS (http://pgportal.gov.in).
As soon as the grievance filed in the e-Nivaran portal, the grievance is directly uploaded to the ID of the concerned Assessing Officer (AO) and simultaneously his/her supervisory authorities (Addl./ Jt. Commissioner of Income Tax/ Commissioner of Income Tax/ Principal Commissioner of Income Tax/ Chief Commissioner of Income Tax/ Principal Chief Commissioner of Income Tax/ Central Board of Direct Taxes as the cas may be) as per the jurisdiction of the PAN of the aggrieved. The supervisory authorities are regularly monitoring the e-Nivaran grievances for quick redressal of the grievance by the AO.
|
