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The Income Tax Department appeals to taxpayers NOT to respond to such e-mails and NOT to share information relating to their credit card, bank and other financial accounts.

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Principal CCIT - West Bengal & Sikkim Region

​Grievance Redressal Mechanism giving details of all contact information for receiving grievance petition of the tax payers in W.B. Region.

The grievance petitions are received through the following mechanisms –

1. Local paper grievance petitions are received by the following offices-
  1. O/o the Principal Chief Commissioner of Income tax, W.B. and Sikkim, Ayakar Bhawan, Kolkata, 1st floor, P-7,Chowringhee Square, Kolkata-700069.
  2. O/o the Regional Grievance Officer, Ayakar Bhawan, Gr. Floor, P-7,Chowringhee Square, Kolkata-700069.
Name of Officer: Pauline Lepcha,
Regional Grievance Officer, Kolkata.
Address : Ayakar Bhawan, Gr. Floor, P-7, Chowringhee Square, Kolkata-700069.
Contact Details  
• Mobile No. 8902196181
• Phone No. 033-2213- 6531
• Fax No. 033- 2213- 6531
• Email ID: ---
2. Paper grievance petitions received from the Board.

The grievance petitions of this region which are addressed to the President of India, P.M. of India, Minister, DPG, DARPG, Revenue Secretary , CBDT, Chairman of CBDT , Pension Cell, Delhi etc. are received by the Board and forwarded to the Pr. CCIT, W.B. & Sikkim, Kolkata for redressal.

3. CPGRAMS ( Centralised Public Grievance Redress And Monitoring System).

The grievance petitions filed on line by the taxpayers of this region through the PG Portal are received by the Board and are forward ed to this grievance Wing online for redressal.

Site for grievance petitions -

cp grams - darpg@

Beside these, the taxpayers also file their grievance petitions before the Ld. C ommissioner of Income tax of their jurisdiction.