Grievance Redressal Mechanism
Name: Prashant Kumar, Income Tax Officer, SWCC
O/o The Pr. CCIT, Gujarat, Ahmedabad
Single Window Clearance Cell, Ground Floor, Aayakar Bhavan,
Ashram Road, Ahmedabad - 380009
|Mobile Number||:||(+91) |
|Land Line Number||:||(079) 27540125|
|Fax Number||:||(079) 27540125|
Disclaimer: Communication made to this email ID will not be treated as complaint/ grievance filed in any case.
|Mechanism of filing & redressal of on-line grievance||:|
The grievances with regard to refund, appeal effect, rectification and Permanent Account Number related issues, can be uploaded in the on-line grievance portals viz. e-Nivaran (https://incometaxindiaefiling.gov.in) and CPGRAMS (http://pgportal.gov.in).
As soon as the grievance filed in the e-Nivaran portal, the grievance is directly uploaded to the ID of the concerned Assessing Officer (AO) and simultaneously his/her supervisory authorities (Addl./ Jt. Commissioner of Income Tax/ Commissioner of Income Tax/ Principal Commissioner of Income Tax/ Chief Commissioner of Income Tax/ Principal Chief Commissioner of Income Tax/ Central Board of Direct Taxes as the cas may be) as per the jurisdiction of the PAN of the aggrieved. The supervisory authorities are regularly monitoring the e-Nivaran grievances for quick redressal of the grievance by the AO.